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acoustique médicale plainpalais  

Privacy Policy

1. Introduction

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In this document, we provide information about the entity responsible for processing your data, the data we collect when you visit our websites and use our services, the purposes for which we process this data, and the entities to whom we may transmit your data, if applicable. We also inform you about the duration of the data processing, the legal basis for this processing (when such a basis is required), as well as the rights you can assert concerning the processing of your data. This Data Protection Declaration applies to all data we already have or that will be transmitted to us in the future. Please note that we may adapt this Data Protection Declaration at any time. The current version published on our website is binding.

Personal data includes any information relating to an identified or identifiable person (hereinafter referred to as "Personal Data"). This includes, for instance, information such as name, address, telephone number, email address, and, if applicable, IP addresses and device IDs. The generic term "Data," as used in this Data Protection Declaration, encompasses both Personal Data and anonymized or non-personal data. The term "Processing" refers to any handling of data, including collection, recording, use, transformation, dissemination, storage, or deletion of data, regardless of the means or process used (hereinafter referred to as "Processing").

Before providing us with the Personal Data of other individuals, ensure that they are informed about this Data Protection Declaration and only transmit their Personal Data to us if the applicable data protection legislation authorizes you to do so.

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2. Name and Address of the Data Controller

The entity responsible for the Processing of Data in accordance with this Data Protection Declaration is: Acoustique Médicale Plainpalais, Rue du Conseil-Général 12, 1205 Genève, Suisse, Email: acoumedicplainpalais@gmail.com.

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3. Categories of Data Processed

When you visit our website, use our services, or contact us, we collect certain data. In general, we collect this data directly from you. The personal data we process may include:

  • Data obtained or disclosed during visits to our website or the use of our services, such as IP and MAC addresses or device IDs, web pages visited, search terms entered, dialogue box entries, evaluations, dates, times and durations of visits, clicks, referrers/exit URLs, information on date and time of use, browser and device type, operating system, internet service provider, and data transfer amounts;

  • Data exchanged when contacting us, such as via mail, telephone, email, or contact forms (e.g., name, contact details)

  • Data submitted through the comments function (e.g., email address, chosen username, and IP address if posting non-anonymously);

  • Data provided during participation in contests, surveys, or similar activities.

Please note that this data may not always qualify as personal data. For example, unless users register (e.g., for a newsletter or online store), the data generated through our services is generally not attributable to specific individuals. However, in certain cases, such attribution could be possible if combined with other data.

We remind you that any information shared via contact forms or comment functions may include sensitive data (e.g., health-related data) that you have voluntarily provided.

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4. Purposes of Processing

To the extent permitted by law, we process personal data for purposes such as:

  • Preparing, concluding, executing, and managing contracts;

  • Offering, developing, and enhancing our services; maintaining, operating, optimizing, and securing our services and infrastructure;

  • Managing user accounts, identity verification, login and authentication processes;

  • Maintaining and developing customer relationships; client communication and promotion, including personalized services and relevant content;

  • Quality control and generating statistics;

  • Compliance with legal or regulatory obligations, enforcement of laws, civil, criminal, or administrative proceedings, complaint handling, fraud prevention, investigations, and responding to requests from authorities.

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5. Legal Basis

Where required under applicable data protection legislation, we process personal data for the above purposes based on the following legal grounds:

  • Execution of a contract;

  • Compliance with legal obligations;

  • Consent obtained from the individual or through third parties;

  • Legitimate interests, particularly:

    • Offering and providing services;

    • Advertising and marketing;

    • Maintaining relationships and user communication;

    • Managing users, identity verification, and logins;

    • Compliance with legal or regulatory requirements, enforcement of laws, litigation, and investigations.

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6. Disclosure and Transmission of Data

Data Processors: We may engage third parties to provide certain services (e.g., IT services, application operations, management, or data storage). These Data Processors may access and process personal data on our behalf. They are contractually bound to comply with data protection regulations and process data as we do. Data processors may be based in countries like Switzerland, Germany).

Contractual Partners: Data may be shared with our contractual partners (e.g., distributors, service providers, financial institutions) to fulfill contracts, offer services, manage payments, analyze systems, or for marketing purposes. These partners are required to adhere to data protection laws. They may be located in Switzerland, EU/EEA countries, or the United States.

Transmission to Authorities: In certain cases, we may disclose data to authorities, official bodies, or other third parties if requested or deemed legally necessary.

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